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FAQ
These are common questions you may concern about
What’s the difference between AirJet X5 and AirJet X3?
In short:
AirJet X5 is engineered for those with existing oral issues including receding/bleeding gums, plaque, tartar and bad breath; it drastically improves these conditions.
AirJet X3 is for preventive users hoping to fix brushing habits and avoid future dental troubles.
Technically:
X5 has 4 modes with upgraded AirJet 2.0 tech for superior interdental cleaning.
X3 comes with 3 modes, ideal for healthy gums combining daily clean & gentle care.
Both balance deep cleaning and gum protection, yet X5 delivers better overall performance.
Will the brush head get moldy easily?
Our brush heads feature 99.9% anti-mold performance. If mold occurs, feel free to contact our customer service. We support return or replacement to fully solve your problem.
How long is the shipping delivery time?
We use FBA shipping. It takes 1-2 business days for Europe and America, and 3-5 business days for other regions.
What is your warranty policy? Do you offer replacement service?
Standard Warranty: 2-year limited warranty, repair or replacement is available with shipping fees covered by buyer.
1-Year Replacement Plan: Total 2-year protection. Free replacement within the first year (buyer covers return shipping); standard paid service in the second year.
10 Years Premium Support: Get exclusive priority after-sales help, professional guidance and oral care tips all year long.Please contact us with your order info for after-sales service.
How many cleaning modes does it have?
Equipped with 4 adjustable cleaning modes to meet different oral care needs for all users.
Is this electric toothbrush suitable for people with sensitive gums?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It only takes 2 hours to fully charge, and it can last up to 60 days on one full charge.
What is its waterproof rating? Can I use it while showering?
It features IPX7 waterproof grade, you can safely use it during shower.
How often should I replace brush heads? Are replacement heads available?
We suggest replacing it every 1 to 2 months. Replacement brush heads are available for sale. You can also join our activities to get free brush heads regularly.
